Is there a built-in JIRA custom field that allows appending?

I have a Salesforce to JIRA connector that writes values to specific JIRA fields that I have mapped.

I would like the connector to append a value to the JIRA custom field, rather than overwrite it.

Is there a built-in field type in JIRA that I can select which would accept the (text) input from this connector to allow each entry to be appended rather than overwriting the previous?

Thank you!

Karen

4 answers

1 accepted

1 vote
Timothy Chin Community Champion May 06, 2013

I came across this add on that does text manipulation:

https://marketplace.atlassian.com/plugins/com.keplerrominfo.jira.plugins.keplercf

Thanks Timothy. I not quite connecting the dots though regarding how that field would allow appending from an API call via a connected app...

Poke. I am running into a similar issue. For a Helpdesk application, need to be able to capture and append replies received via email (using JEMH) to a field that is not necessarily viewable by the issue reporter (depending on role) BUT want original basic commment functionality intact to allow interaction with the reporter.

Poke. I am running into a similar issue. For a Helpdesk application, need to be able to capture and append replies received via email (using JEMH) to a field that is not necessarily viewable by the issue reporter (depending on role) BUT want original basic commment functionality intact to allow interaction with the reporter.

Bump. Somebody out there must have run into a similar issue.

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