Is the Update Issue Custom Field post function available in Jira OnDemand?

[Jeff Scarsbrook]

Looking at my system info, I am using Jira 5.2-m04 with my Jira OnDemand software. I have been trying to find an easy way to set the value of a custom field (User Picker) to the Current User. None of the Post Functions I have available in my transition screen will do that. While searching, I found that they added some post functions, including Update Issue Custom Field, which accepts %%CURRENT_USER%% as the value and utilizes the current user name automatically just the way I want. Unfortunately, I don't see that option in the OnDemand suite. According to comments, they also added the ability to use %%CURRENT_DATETIME%% also as another option for that post function in version 1.2.4 of Jira. It's my understanding that the 5.2-m04 version I am using for OnDemand correlates to version 1.2.4 of Jira, so I would expect it to be there. Any thoughts?

[Jobin Kuruvilla [Adaptavist] · Accepted solution]

By Default, JIRA Suite Utilties plugin is disabled in onDemand. Go to Administration > Plugins > Manage Plugins and enable the plugin.

You will then see that post function.

[Jeff Scarsbrook]

Jobin, thank you SO much for that quick response. I was hopeful that it was going to be an easy "fix". I didn't even think to look at the plugins, since I thought something like that would be on by default. In any case, that did the trick, so thanks again! I really appreciate it!

On a related note, this now brings up another question. It looks like when you use that post function with the %%CURRENT_USER%% macro assigned to a custom User Picker field, it sets the value with the userid. Is there any way to display the Full Name field the way that the Assignee field does? I would've expected that macro to use the Full Name as opposed to the user name, since most people are used to seeing an actual name, but I guess it doesn't necessarily do that. Thanks again, though.

[Jobin Kuruvilla [Adaptavist]]

It depends on the custom field and not the plugin. If it is user customfield, it should show the full name.

[Jobin Kuruvilla [Adaptavist]]

Actually, for user picker fields, the value stored in database will be the username. So that is fine. Display should be full name though, with a link to the user profile. I don't see the attachment.

[Jeff Scarsbrook]

Jobin, yeah, I expected it to show the name, since I used a custom field of type 'User Picker'. Is there a different type that I should be using? The only thing I was thinking is that the %%CURRENT_USER%% is a macro and maybe they mapped it to the username instead of the Full Name of the user object. This is what I got as a result when I tried it as is:

[Jeff Scarsbrook]

yeah, I assumed the username would be the actual value stored, but I, too, was expecting the Full Name to display. I tried pasting the screen shot of it in my post, but it didn't like it. Is there a special way to show it here on this site, or do I need to upload the pic to a hosting site and then link to it?

I may be having problems because I'm on a Mac? When I clicked on Choose File and added it, it showed up when I clicked on the Show Preview link it had the image displayed, but when I click on the Comment button, it's gone. I'll try to upload it somewhere. Unfortunately, our work has most image sites on the not allowed list.

[Jeff Scarsbrook]

http://s16.postimage.org/cbw5fxcfp/username.jpg

[Jobin Kuruvilla [Adaptavist]]

Upload it elsewhere and link it.

[Jobin Kuruvilla [Adaptavist]]

Isn't that the edit screen? Only the username will appear there. How does it look in the "View" screen?

[Jobin Kuruvilla [Adaptavist]]

maybe the standard Jira "Assignee" field is a slightly different type behind the scenes

It is!

Have fun.

[Jeff Scarsbrook]

Jobin, yes, that was on the edit screen. You are so right, it does show full name in the main "view" screen under the "People" section. When I went into the "Edit" screen, that's where I saw it as the username. I guess I was expecting it to be like the standard Jira "Assignee" field, which shows the full name when you select someone. However, maybe the standard Jira "Assignee" field is a slightly different type behind the scenes (maybe derived from the User Picker type, but not the exact same). Thanks for all of your help, Jobin!

[Jeff Scarsbrook]

Well then, mystery solved! :)

I'm sure I will be seeing you again soon when I post my next question. We are trying out the OnDemand suite, but it looks like we're going to go the installed route (mainly due to Fisheye/Crucible not playing completely nice with our GitHub repository in the OnDemand product), so I expect to have a number of questions. Thanks again!

[Jobin Kuruvilla [Adaptavist]]

No worries. Btw, I only accept IPhone 5 as gifts. My address is ....