Is the Chrome browser cache affecting pages that are rendered?

I'm seeing stories in the Backlog view that are actually in the current sprint.  Running Chrome version 43.0.2357.65 on OS X.

3 answers

0 vote
Timothy Chin Community Champion May 21, 2015

Never seen that before. Have you cleared your browser's cache?

Yes, but not every time that JIRA shows invalid data (that I notice).  And even that doesn't explain the issue.  Clearing the cache should remove page renderings that are now out of data, but I don't know why the cache would allow incremental issues.  Case in point:  I noticed that a story was in the backlog, yet I was pretty sure this story was in the current sprint.   I clicked on it and saw that the status was Waiting for QA.  So I clicked on the Active Sprints tab and sure enough, that story appeared in the sprint.  Then I clicked on the Backlog tab and now that story showed in the  current sprint, and not in the backlog.  Went through the same sequence with another story.  Clicked on each issue in the backlog and noticed that six of the nine issues in the backlog actually showed a status in Waiting for QA.  Then I clicked on the Active Sprints tab and now these issues showed up there.  Clicked on the Backlog tab and now they were gone from the Backlog.  This is truly inappropriate behavior.

0 vote

Unfortunately, no, it's not the browser cache, unless you've reconfigured the server to send inappropriate headers including "please cache me when you shouldn't" type phrases.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,314 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot