Is restoring a saved filter id to a kanban board very difficult?

I deleted the query behind my kanban board by accident.  I found your instructions that tell me how to restore the id to the board and sent it to the our administrator  see doc.  

 

The response I received was

 

Ruhl, Amy, this process requires significant work to modify the backend database for JIRA, as well as a service restart. Is there no way you could recreate the board instead?

 

It didn't look that hard from your instructions.  Is this really a big deal or is he confused?

2 answers

0 votes

Taking the service down to do this is generally a bad idea, as is messing with a JIRA database without any backups - to do this safely, you're looking at stopping JIRA, backing up the database, making the change, and restarting. 

That inconveniences your users and exposes you to risk (and it's unsupported by Atlassian).  Recreating the board is far easier.

Hi Amy,

Even though this is not supported (making changes directly in the database) it is a simple procedure and we can make an exception. Please create the new filter, share it accordingly, and raise an issue with us at https://support.atlassian.com providing us the name of the board, so we can fix it.

Cheers,

Clarissa.

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