• Community
  • Products
  • Jira
  • Questions
  • Is possible to get rid "optional" text when the request type field i put "No"? I know we can put "required" to hide the optional word. Any suggestion?

Is possible to get rid "optional" text when the request type field i put "No"? I know we can put "required" to hide the optional word. Any suggestion?

1 answer

This widget could not be displayed.

Not without a bit of code change - you'd need to change the template rendering the page to remove this

I'm not sure why you'd want to go to that effort, it's cosmetic and quite a helpful indicator apparently

Hi Nic! I agree with you on the usefulness but my user case here is the following:

We have a client facing portal that we need to check whether a field will be required based on the users reply via radio buttons. If they indicate "Yes" then we need them to enter another field info, if they indicate "No" they can ignore that other field. 

In the past I used Extension for Jira SD plugin which allowed us to setup dynamic forms but in cloud we can not - so its confusing that we tell the client to give us the info if they select "Yes" but next to the field we tell them to enter it says optional. I can't make it required since its a url field so they would need to enter some fake url haha

With that background, I am hoping you could share how one would go about making that code change to the template. 

 

Thank you!

Rose

You can't do this on Cloud, it doesn't support the injection of the code you'd need.

I was hopeful that we could figure out a solution, luckily we are moving to data center soon. Thank you!

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

49 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you