Is jira down despite the status page claiming it is up?

It seems that a lot of the ondemand items are down for a while already with the status page only just now reporting that support is down.

Normally you would ask this in support but that is down... and they have no phone support.

5 answers

1 accepted

0 votes
Accepted answer

Hi there,

Yes, we had an outage problem that is fixed by now.

If you'd like, now you can also contact Atlassian SAC.

Cheers!

Is it down again? I am unable to access for about 30 minutes....

Same problem just now. It says it's up. But can't log in.

In my case it was my ondemand installation that had issues, support fixed it and then it worked again. It seems sometimes the ondemand installation gets corrupted or something and creates these issues.

The entire office cannot log into Jira.  I can get into Confluence.  What's wrong?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

869 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you