Is jira down despite the status page claiming it is up?

It seems that a lot of the ondemand items are down for a while already with the status page only just now reporting that support is down.

Normally you would ask this in support but that is down... and they have no phone support.

5 answers

1 accepted

Hi there,

Yes, we had an outage problem that is fixed by now.

If you'd like, now you can also contact Atlassian SAC.

Cheers!

Is it down again? I am unable to access for about 30 minutes....

Same problem just now. It says it's up. But can't log in.

In my case it was my ondemand installation that had issues, support fixed it and then it worked again. It seems sometimes the ondemand installation gets corrupted or something and creates these issues.

The entire office cannot log into Jira.  I can get into Confluence.  What's wrong?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,789 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot