The docs on Managing multiple directories describe this sample scenario:
If that's true, why can I perform the following actions?
With this directory order:
I select 'JIRA Internal Directory':
And the user is created in JIRA Internal Directory:
So the question is: Why am I able to create a user in JIRA Internal Directory?
My guess is that the configuration of the LDAP directory might not be read/write, but I am unsure on how to check that, even after having had a quick look at the 'Directory Configuration Summary' page.
I believe that document might be using an outdated example. At one time in older Jira versions I believe this was true. However in modern Jira Server versions it certainly does appear that you can create new users in the directory of your choice.
As such I have created a ticket for our documentation team to update these pages accordingly. You can track that progress over in https://jira.atlassian.com/browse/JRASERVER-66520
Thanks for bringing this error to our attention.
@Ignacio Pulgar [Tecnofor] I have also notified our Certification team in regards to the certification materials on this topic. I am sure they will want to investigate this further to understand if this might require an update to the training materials and/or testing aspects.
@Andrew Heinzer Just to help the Certification Team finding the materials that need to be reviewed:
4th Video: "JIRA Admin Knows Best"
Time 8:02 > Sample question states 'The ability to add new users to the JIRA Internal Directory' will be impacted by changing the LDAP directory to the first position.
12th Video: "Permissions, User Directories, and Workflows"
Time 1:10 > "We also need to know that where users are created depends on the order of the user directories."
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs