Is it possible to write a Jira filter which contains a column for Resolved By?

I've written a filter that queries for all issues closed within the last 10 days.  However, I need to be able to sort by the individuals that resolved each ticket.  I've done some searching online, but so far have not found the answer.  Basically, is there a way to write a filter such that the results contain a column for Resolved By?  Please bear in mind that ours is an OnDemand instance, so SQL queries are not possible.  Thank you in advance.

2 answers

1 vote

'Resolved By' is not a default field. If you need to capture that field, you need to add a user custom field and populate that field in the workflow post function whenever the issue is resolved.

This will not add the field on already resolved issues but it will at-least start capturing the field for new resolutions. Once the field is available, you can add it as a column in your filters or search based on it.

I thought that the bug should be Resolved By the Assignee by definition. So in our case, I would always list Assignee as the Resolver of the issues.

That is not a rule, unless you add a workflow condition that only assignees can resolve the issue. Even after that, you need to stop re-assigning issues to make sure the assignee doesn't change.

Given that, you can list assignee in the filter results.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

443 views 6 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you