Is it possible to share a specific Jira-ticket with somebody how has no access to the Jira-project

Matthias May 16, 2024

Hi,

I would like to share a specific Jira-ticket with somebody how has no access to the Jira-project. 

I do not want to give access to the whole project.

Is this possible? 

Thank you :)

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Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 16, 2024

It is possible, but you have to give them at least browse permission to the project, and then create an issue security scheme. If a user do not have access to the project you cannot share an issue with them unless you print the issue and send them the printout.

Matthias May 16, 2024

Thanks for your reply. Yes, a printout would be a great idea :D 

We have the data-center. I do not have the button Issues in that place: 

Unbenannt.PNG

But I found this in the project settings:

Unbenannt.PNG

Apparently I cannot add an issue security scheme.

I will ask our jira-data-center admins...

Or do you have an idea? 

Thank you :) 

Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 16, 2024

Yes, in order to create the scheme you have to be a Jira admin. The link I provided was for cloud, here is the documentation for DC, https://confluence.atlassian.com/adminjiraserver/configuring-issue-level-security-938847117.html

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Matthias May 20, 2024

Great that works!

Thank you :) 

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