This question is in reference to Atlassian Documentation: Receiving requests by email
We are using "Service Desk".
We have a large user base who use of software platform. We would like to be able to receive support requests for anyone of these users - but we don't want to have to set everyone up as customers.
Is it possible to setup service desk so every incoming request is setup as a new customer automatically?
Maybe we are not using the correct product for what we would like to do?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs