This question is in reference to Atlassian Documentation: Receiving requests by email
We are using "Service Desk".
We have a large user base who use of software platform. We would like to be able to receive support requests for anyone of these users - but we don't want to have to set everyone up as customers.
Is it possible to setup service desk so every incoming request is setup as a new customer automatically?
Maybe we are not using the correct product for what we would like to do?
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