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Is it possible to set issue assignee based on "Issue Type" automatically? but not have it assign to the lead of the project.

i recently follow the previous tag of Changing assignee by issue type from the create procedure transition. but after doing this i as the team lead am still the assignee on the issue even though a email is sent to the person that should be the assignee. what did i do wrong?

1 answer

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Hi Anthony,

Have you used the post-function to update the field Assignee at the Create Issue transition?

I just tried this here and managed to assign the issue to a different user than the project lead successfully.

I added the post-function just before the 'Fire a Issue Created event that can be processed by the listeners' and after 'Creates the issue originally'.

If you tried that, maybe you can try creating a ticket on support.atlassian.com so our support engineers can help you.

Cheers,

Marcus

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