Is it possible to send notification for reminding to update issues in JIRA

Hello Experts, 

Can you please let me know if there is a way to  send an automated 'prompt message' to an issue owner reminding them to update to an active JIRA Issue?



2 answers

1 accepted

Hey Naama,

you could subscribe a filter which do send notifications if the issue isn't updated for a period X

updated <= startofday(-3d)

notifications for every issue not updated in the last 3 days. 


Then subscribe to it, so you get a regular notification. And put it in a gadget on the dashboards.

Would this send you an email notification with all issues that match the filter? So you would need to create a filter for every user and have them subscribe to it?

Maybe I am missing something here, but I would like to also know if it is possible to have the subscribed filter run and only send the email notification to the assigned person (not me) if the issue has not been updated for x days

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,982 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot