This might be beyond the capabilities of JIRA, so before pursuing it further, that's what I'd like to try and find out:
Is it possible to create a scripted post function - I'm thinking it would have to be Jython or Groovy - that could query a SQL or Oracle database using username/password/dbserver info specified by a reporter from required Custom Fields and return a value from that database into another custom field? It's essentially a data integrity check that could save 1.25 person hours weekly, and would be very slick if it could be automated through JIRA.
Hi - this is a plug, but hopefully a relevant one. Our add on is designed to let you run data checks against external databases, all from within JIRA.
Users specify the rules to be tested within JIRA, the results get recorded within issues, and alerts can get fired via comments.
Please take a look at: https://marketplace.atlassian.com/plugins/com.businessdataquality.dataqa/server/overview to see if it does what you need. Feel free to message us if you want more information.
Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...
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