Service Desk is an application that runs inside JIRA. You need JIRA for it to run.
The only way to do this one is to have a separate installation of JIRA Servicedesk. Which then means you'll need some sort of synchronisation between the external and internal installations.
We are running JIRA on an internal application server but would like external users to access their own info on service desk but don't want any part of the internal server open to the internet. Is it possible to Install Service Desk on a different server (Linux VM) and have it link to JIRA on the application server? Thanks, Jeremy
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs