Is it possible to reset the JIRA ticket number to 1 if all tickets deleted?

Is it possible to reset the JIRA ticket number to 1 if all tickets deleted?

4 answers

1 accepted

Accepted Answer
1 vote
1 vote
Richie Gee Atlassian Team Aug 11, 2013

Hi Brendan,

Would it be easier if you create a new project after deleting the project? So you can set the project key back again to the newly created project?

If you would like to reset the number, this is thus far the simplest method I could think of.

Hope this helps, cheers :)

Yes, if it's not OnDemand. You have to make a database change.

Thanks for the reply. Does this mean I need to contact Atlassian to perform this?

No, you can also simply delete the entire project and recreate it with the same key and choice of schemes.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

20,893 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you