Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Is it possible to remove '[JIRA]' from the subject line of our email notifications?

Trina Hopkins1
Trina Hopkins August 19, 2014

Is it possible to remove '[JIRA]' from the subject line of our email notifications? We are using OnDemand. Removing '[JIRA]' would make it much easier to sort the inbox by ticket number in the subject line.

Answer
Watch
Like Be the first to like this
472 views

2 answers

2 votes
Andrew Wolpers
Andrew Wolpers [BlackPearl PDM]
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
August 19, 2014

Yes, this is customizable under the "General Configuration" "Email From" line. I believe the default is:

Email from	${fullname} (JIRA)

Simply remove (Jira) or modify it and you should be set!

Reply
1 vote
Dave Scheet
Dave Scheet July 15, 2015

We had the same question for the server edition.  we were able to get it working using the following link

https://confluence.atlassian.com/display/JIRAKB/How+to+remove+the+email+prefix+in+JIRA+SMTP+server+configuration

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
TAGS
AUG Leaders

Atlassian Community Events

    See all events