Is it possible to rearrange the order of fields appearing on a Jira case?

Christine Søndergaard Ravn December 1, 2016
 

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Nic Brough -Adaptavist-
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December 1, 2016

By "case", do you mean the Service Desk Request, or the JIRA issue behind it?

Christine Søndergaard Ravn December 1, 2016

I mean on a JIRA issue view.

Nic Brough -Adaptavist-
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 1, 2016

To an extent, yes.  If you look at the "issue type screen scheme", you will find a "screen" allocated for "issue view".  This gives an order of fields and what fields are available.

However, for the issue view, JIRA re-arranges some of them.  It pulls out dates into their own panel, system fields (description, priority etc), time-tracking and users and groups and so-on.  What's left it presented in the section for custom fields.

JeanetteK December 1, 2016

Do you know if it is possible to have a custom field pull out into its own panel? 

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 1, 2016

Only with code that can create the panel and pull the field into it.

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