Is it possible to only email watchers when a ticket is complete? (Jira)

Angel January 24, 2018

My watchers do not want emails every time the ticket changes swim lanes, they only want to know when it is complete.  Is it possible to customize this?

1 answer

1 accepted

1 vote
Answer accepted
Sebastian Kleinholz
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 24, 2018

Add to the final transition of your workflow a new custom event (e.g. name "Complete Event"). Now edit the notification scheme and remove watchers from all events, but the new created "Complete Event".

Angel January 24, 2018

Thank you Sebastian!

Suggest an answer

Log in or Sign up to answer