Is it possible to only email watchers when a ticket is complete? (Jira) Edited

My watchers do not want emails every time the ticket changes swim lanes, they only want to know when it is complete.  Is it possible to customize this?

1 answer

1 accepted

Add to the final transition of your workflow a new custom event (e.g. name "Complete Event"). Now edit the notification scheme and remove watchers from all events, but the new created "Complete Event".

Thank you Sebastian!

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

73 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you