Is it possible to obtain the data collected in the "Opinion" AI field in a sheet or Excel file?

Alexandra O October 14, 2024

 

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Marc - Devoteam
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October 15, 2024

Hi @Alexandra O 

No this is not possible.

This is based on the enabled feature "Customer sentiment analysis" on a JSM project. This is an AI feature.

It is also still a beta feature.

If you have suggestions or ideas to make the feature better, provide feedback to Atlassian.

All AI related features in JSM, can be found here; atlassian-intelligence-features-in-jira-service-management 

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Aaron Pavez _ServiceRocket_
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October 14, 2024

Hi @Alexandra O 

It seems that field is coming a plugin. Can you check with the Jira admin what app is that one?

Normally, third party apps like that should have a reporting section.

Regards

Aaron

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