We setup a JIRA OnDemand instance for a specific customer project (on instance from the customer) with the base URL containing the project name. The project is now complete, but we have been impressed by JIRA and would like to use it as our Issue Management system.
We need to change the base URL to our company name, however it appears you cannot do this in OnDemand. It appears you need to start with a new JIRA OnDemand instance to get new base URL. If we create a new instance, is there any way we can move the issues from the current JIRA OnDemand instance to the new JIRA OnDemand instance? We would like to retain the body of knowledge contained in the existing issues and fixes.
I know you can do a CSV export/import but we will lose a lot of the information contained in the existing issues. Is there another way to do this?
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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