Is it possible to move a ticket to the top of the backlog from within the ticket view?

Kate Morin
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May 17, 2024

When I am creating a new ticket or viewing a ticket, I would like to be able to move it to the top of the Project's backlog. Is this possible? Currently I have to finish creating the ticket, then move to the backlog and move it to the top from there. 

3 answers

2 votes
Mikael Sandberg
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May 17, 2024

Hi @Kate Morin,

Welcome to Atlassian Community!

Currently you cannot move the issue to the top of the backlog while creating/viewing it. The reason is that the issue do not keep a reference to which board it is on, a board is basically just a filter and that is how the issues ends up on the board. 

David Quinn
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December 20, 2024

@Mikael Sandberg this feature was available in JIRA data centre. Having just moved to JIRA cloud I was disappointed to see it gone.

The ticket is related to a project and a project has a backlog, it seems like a simple relationship and as I mentioned was an option with Jira data centre

1 vote
Kalyan Sattaluri
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May 17, 2024

Hello @Kate Morin 

Unfortunately, I dont think there is a way to do that when creating/viewing a ticket. :(

OTOH, if you are on the backlog view, you can use keyboard shortcuts,  s+t to move a ticket to the top quickly.

https://community.atlassian.com/t5/App-Central/Jira-Keyboard-Shortcuts-A-Comprehensive-List-for-Power-Users/ba-p/2546146#:~:text=s%20then%20t,of%20a%20list.

0 votes
David Quinn
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December 20, 2024

sorry ignore this.. post an answer by mistake and I can't delete it

 

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