Is it possible to make the resolution field not required?

What is the easiest way to make the resolution field not required on the default screen?

1 answer

1 accepted

1 vote
Accepted answer

It is not "required" or mandatory in JIRA-language, it's optional, but doesn't have an empty option.  There is no way to do this.

The resolution field should NOT be put on create or edit screens, you should remove it from the default screen and others.  You should only use it on transition screens on transitions that go into status that you want to consider as "closed"

Before you yell "bug", it's not.  It is designed this way.  It IS a massive great design flaw, a hangover from JIRA version 1, and it should have been redesigned years ago in my opinion.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,084 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you