Our customers need to add a group of people as request partecipiant, without being forced to add partecipiants one by one using the "Add people to this request" button in the Customer portal. How can I get this?
tHANK YOU, REGARDS
Unfortunately that's currently not possible to achieve, but we do have an improvement request asking for this ability at:
Please feel free to vote on it (to increase visibility/priority) and add yourself as a watcher to be notified on future updates.
I also need this. Do you know if there is a Java API we can use to add request participants? Is Request participant a role or what? I was thinking about using script runner and creating a scripted post condition to add request participants based on group membership as a workaround.
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