Is it possible to input a group of people in "Add people to this request" from Customer portal?

Our customers need to add a group of people as request partecipiant, without being forced to add partecipiants one by one using the "Add people to this request" button in the Customer portal. How can I get this?


1 answer

1 accepted

This widget could not be displayed.

Hi Davide,


Unfortunately that's currently not possible to achieve, but we do have an improvement request asking for this ability at:

Please feel free to vote on it (to increase visibility/priority) and add yourself as a watcher to be notified on future updates.





I also need this. Do you know if there is a Java API we can use to add request participants? Is Request participant a role or what? I was thinking about using script runner and creating a scripted post condition to add request participants based on group membership as a workaround.

Ah, it is a custom field. Now can I get at it and update it?

I guess I should be able to update it with Script runner? Even if it is locked?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

68 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you