Is it possible to have same e-mail address for different projects? We plan to have same e-mail address to which the customer would mail, for couple of projects.
We are not sure if this could be done.
We are using JIRA cloud.
Not a 100% sure but I'd sayt it's not possible. The documentation is stating that you should typically used one email address per project (https://confluence.atlassian.com/adminjiraserver073/creating-issues-and-comments-from-email-861253784.html).
I've never seen a context where email is used for multiple projects working without plugins in my case.
Let me know if you achieve that!
Hope this helps!
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot