Is it possible to have same e-mail address for different projects?

Hi,

 

Is it possible to have same e-mail address for different projects? We plan to have same e-mail address to which the customer would mail, for couple of projects. 

We are not  sure if this could be done. 

We are using JIRA cloud. 

 

1 answer

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Hi,

Not a 100% sure but I'd sayt it's not possible. The documentation is stating that you should typically used one email address per project (https://confluence.atlassian.com/adminjiraserver073/creating-issues-and-comments-from-email-861253784.html).

I've never seen a context where email is used for multiple projects working without plugins in my case.

Let me know if you achieve that!

Hope this helps!

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