Is it possible to group Jira emails by conversation in Outlook 2013

[Calvin Hoot]

So far Outlook 2011 is the only thing that handles this properly. OWA and Outlook 2016 have the same problem. Plenty more examples on office tech center: https://social.technet.microsoft.com/Forums/office/en-US/a8f8e96c-fdee-45d6-bdfa-b25f8b919e3e/outlook-for-mac-2016-conversations-grouping?forum=outlook

[OlgaP]

We're  also experiencing the same problem with JIRA 6.4.8 and outlook 2010. Is there some solution ?

[Nic Brough -Adaptavist-]

Not really, the conversation field in emails is not used by most email clients - most group by subject. Outlook removed useful grouping/threading by subject a while ago, so you're a bit stuck I'm afraid.

[David Silva]

This used to work, but stopped a version or two ago.  Now all emails with the same subject no longer are grouped into conversations, and it has really messed up my workflow.  I keep trying to get development to at least use edit rather than the in context edits, but that is hit or miss.  I get ~5 emails for everyone 1 email that is relevant.  Very frustrating.   The mail app on my iPhone is grouping them fine.

Like I said, this worked before.  I don't know if the change was due to some patch in Office, or an update from JIRA.

[Nic Brough -Adaptavist-]

Have you tried?

From memory, no, the conversation field is filled with the subject.  Most other email clients intelligently thread messages based on subject, rather than use a little-used field that can drift off topic.