Is it possible to group Jira emails by conversation in Outlook 2013

 

4 answers

So far Outlook 2011 is the only thing that handles this properly. OWA and Outlook 2016 have the same problem. Plenty more examples on office tech center: https://social.technet.microsoft.com/Forums/office/en-US/a8f8e96c-fdee-45d6-bdfa-b25f8b919e3e/outlook-for-mac-2016-conversations-grouping?forum=outlook

0 votes

Have you tried?

From memory, no, the conversation field is filled with the subject.  Most other email clients intelligently thread messages based on subject, rather than use a little-used field that can drift off topic.

This used to work, but stopped a version or two ago.  Now all emails with the same subject no longer are grouped into conversations, and it has really messed up my workflow.  I keep trying to get development to at least use edit rather than the in context edits, but that is hit or miss.  I get ~5 emails for everyone 1 email that is relevant.  Very frustrating.   The mail app on my iPhone is grouping them fine.

 

Like I said, this worked before.  I don't know if the change was due to some patch in Office, or an update from JIRA.

We're  also experiencing the same problem with JIRA 6.4.8 and outlook 2010. Is there some solution ?

 

Not really, the conversation field in emails is not used by most email clients - most group by subject. Outlook removed useful grouping/threading by subject a while ago, so you're a bit stuck I'm afraid.

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