Our organization planned to Upgrade JIRA from 4.3.4 to JIRA 6.1.7. We are planning to upgrade JIRA on November 15 2014.On this day we would like to have either a phone call and screen-share support from JIRA (Atlassian) on this day ( November 15,2014).What is the procedure to register for premium support just for a period of 1 day.
Premier support is not a daily offering.
I would suggest that you contact a partner/expert instead of Atlassian, and don't just ask for a bit of support on the day - you'll want to involve them in all your planning and testing if you want them to be able to properly support your upgrade run.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :). In the spirit of this month's august-challenge, we're sourcing stories of Jira Service Desk activation fro...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs