Our organization planned to Upgrade JIRA from 4.3.4 to JIRA 6.1.7. We are planning to upgrade JIRA on November 15 2014.On this day we would like to have either a phone call and screen-share support from JIRA (Atlassian) on this day ( November 15,2014).What is the procedure to register for premium support just for a period of 1 day.
Premier support is not a daily offering.
I would suggest that you contact a partner/expert instead of Atlassian, and don't just ask for a bit of support on the day - you'll want to involve them in all your planning and testing if you want them to be able to properly support your upgrade run.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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