Our organization planned to Upgrade JIRA from 4.3.4 to JIRA 6.1.7. We are planning to upgrade JIRA on November 15 2014.On this day we would like to have either a phone call and screen-share support from JIRA (Atlassian) on this day ( November 15,2014).What is the procedure to register for premium support just for a period of 1 day.
Premier support is not a daily offering.
I would suggest that you contact a partner/expert instead of Atlassian, and don't just ask for a bit of support on the day - you'll want to involve them in all your planning and testing if you want them to be able to properly support your upgrade run.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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