Is it possible to change what fields are shown in customer portal request view?


I was wondering if there is anyway possible to change what is shown to a customer when he presses the "requests" button in the customer portal.




In this particular case, I would like to show the customer one of the form's field (the form that is populated by the customer when raising a request) in this view, is it possible?



1 answer

0 vote
Steven Behnke Community Champion Jun 17, 2016

This is not currently possible. The feature request is located here –

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,338 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot