Customers would like to see the priority and date created for their Service Desk tickets. Is there a way for them or for the service desk administrators to add columns with this information? This would be when they are viewing their list of requests in the client portal.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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