Is it possible to automatically reopen an issue after it has been "resolved" for a specific number of days?

I would like to reopen issues in a project after they've been closed for more than 30 days. Please advise. Thanks!

 

2 answers

You can download the JIRA Automation Plugin and setup a rule that runs a scheduled jql query with your criteria. Then configure the action to transition the matching issues using a transition id in your workflow that maps the status to reopen.

There are a couple of ways to do this.

  • Using the native JIRA native features, just create a script/code that utilize the JIRA APIs and put it in your favorite cron scheduler
  • Take a look at the JIRA ScriptRunner Escalation Service add-on

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