Is it possible to automatically change the priority when a custom field changes to a specific value?
Custom field: question
Priority: urgent<==has to change automatically
Custom field: problem <=Because this one has changed
If you can use script runner this can be a simple job:
Slingshot UpdateFields might be a solution.
With the following Listener configuration, "question"s will always have priority "low" and "problem"s will be "urgent", asuming your custom field is named "CustomfieldName".
<customfield name="CustomfieldName" eq="question"/>
<customfield name="CustomfieldName" eq="problem"/>
The Listener will ensure this after every change to the issues, not just at transitions.
More power comes from Slingshots ability to declare inter-issue data synchronizations, that is, set field of linked or child/parent issues (to arbitrary depth) abd the use of variables to set one field to the value of another (again, between issues if you like).
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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