Is it possible to assign an email address to a scrum kanban sw project type similar to Service Desk?

T. Simpson January 11, 2018
I woukd like to have tickets auto generate from email requests sent to an Agile scrum project team. This would be the same setup that is in place for a Service a Service Desk project type. I want to also create an email accou nt to associate with that project (software project type).

1 answer

0 votes
Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 11, 2018

Hello,

If you mean if it is possible to create a email channel for a Jira Software project then it is not possible. You can only create a mail handler.

Suggest an answer

Log in or Sign up to answer