Is it possible to assign an email address to a scrum kanban sw project type similar to Service Desk?

I woukd like to have tickets auto generate from email requests sent to an Agile scrum project team. This would be the same setup that is in place for a Service a Service Desk project type. I want to also create an email accou nt to associate with that project (software project type).

1 answer

0 votes

Hello,

If you mean if it is possible to create a email channel for a Jira Software project then it is not possible. You can only create a mail handler.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,098 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you