Is it possible to add a new issue tracker system to the JIRA built-in importers ? Edited

We want to add our new issue tracker system to JIRA built-in importers. Is it possible? If yes, please let us know how to achieve it?

Here we found that JIRA no longer supports third party importers.

But again we have a tutorial for writing a custom importer. Is this different from adding a new issue tracker system to built-in importers? If it is different, what is it for?


We are totally confused with these.

Can anyone please clarify my question and about these tutorials.

1 answer

0 votes

An importer is a block of code that can read and understand a data source (file, database connection, etc) and convert the incoming data into JIRA data.

These data sources are almost always other issue trackers of some form.

To add a new importer, a new add-on is required to implement the read-source-write-JIRA process.  So "a new issue tracker importer" is just "an importer"

On Cloud, you cannot add add-ons of this type.  You could write a Connect add-on that runs elsewhere to read your data and poke it into JIRA over REST though.

For Server JIRA, your tutorial link is the starting point.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,041 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you