Is it possible to access other Jira instances

I think this is probably a very silly question, but is it possible to access another Jira instance through ours?

We have one on demand Jira instance and there is another ondemand instance within our company. Is it possible to speak between the two instances or would we need to join in as one big instance?

3 answers

Hi Hannah,

You could link them using application links.

this is not the same as having all issues in one JIRA ofcourse.

Some more information is available here : https://confluence.atlassian.com/display/ATLAS/Federating+JIRA+-+Managing+Multiple+Instances

Best regards,

Peter

Application links are a standard part of JIRA, so there is no extra cost.

So from looking at this, you link the instances, so you can access information from both but they still operate as seperate instances? Reading the information I can't seem to see if this is a paid plugin?

0 votes

What do you mean by speak between instances? Do you want to share data? Or just see data?

Hey Hannah,

the application-link is part of the Jira-Core and nothing you have to pay for.

Just type g+g and "application link" (shortcuts) and there you go :-)

Kind regards
André

Would this allow acces to users from a seperate instance?

Sorry for the thousands or questions.

Basically another department in our company are using a seperate instance but sometimes we will need to be able to tag a user they have in one of our issues or include them in a workflow. Would this work?

And a seperate Jira instance counts as an application?

Hannah,

That will not work as your JIRA's don't use the same user directory and probably don't use the exact same usernames and passwords.

If you need that kind of integration it would be better to consolidate everything into a single JIRA instance (this might also allow your company to spend less on licenses).

Best regards,

Peter

Hi Peter

We were trying to avoid doing this as the main instance (our one) has been set up for a while and adding other departments instances into ours would confuse things as they will be using Jira for slightly different requests that wouldn't fit in to our current project layout.

I did look at whether projects could be grouped together into bigger projects in a seperate question but this doesn't seem possible either.

Now we are stuck :(

Hi Hannah,

It's perfectly possible to merge different jira instances (even if they use totally different workflows and so). You do need to manage everything properly but that is an admin task and not a user task. So most of the complexity would be in administrating your instance.

I've recently migrated 3 on demand JIRA instances into one big hosted JIRA instance, it can work but will ofcourse have it's own pitfalls for the unweary.

Best regards,

Peter

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