We have multiple JIRA projects in our JIRA instance. We have recently rolled out JIRA Service Desk and have a separate JIRA service Desk Project.
We have been using the '@mentions' feature in our comments and other areas. After roll-out of our service desk I can see that the '@mentions' user list dropdown now contains the Service Desk customers and a user using '@mentions' can select them from another project.
I would like to NOT have customers as an option in the '@mention' user list.
Is it possible to restrict or specify who gets listed/displayed in the '@mentions' User dropdown?
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs