We have multiple JIRA projects in our JIRA instance. We have recently rolled out JIRA Service Desk and have a separate JIRA service Desk Project.
We have been using the '@mentions' feature in our comments and other areas. After roll-out of our service desk I can see that the '@mentions' user list dropdown now contains the Service Desk customers and a user using '@mentions' can select them from another project.
I would like to NOT have customers as an option in the '@mention' user list.
Is it possible to restrict or specify who gets listed/displayed in the '@mentions' User dropdown?
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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