Since version 3.0.16 is breaking our scripts, I would like to roll back the plugin by uninstalling and reinstalling from UPM.
Will this cause any unwanted changes to the JIRA database? Any thing I need to watch for?
Both SR 3.0.16 and 2.1.17 are really quite old so you would likely be better off working out what is wrong.
Rolling back from 3.x to 2.x means you should check to see if there were any significant changes between the two versions especially changes that might affect the Active Objects DB schema.
Please note though the compatibility of the different versions:
If you're using JIRA 6.2 or older you need to use SR 2.1.17.
If you're using JIRA 6.3/6.4 you can use either the FREE SR 3.1.4 or go for a paid SR 126.96.36.199
If you're using JIRA 7.x you need to use version SR 4.2.x.
The Atlassian Marketplace shows the correct compatibility:
I'm not sure how the UPM allowed you to upgrade.
What link are you referring to that shows the incorrect compatibility please so I can find it and correct it?
So what do you think is my best option to resolve this? We cannot upgrade JIRA for until next few months.
I rolled back the plugin to 2.1.17 in the staging instance and the broken functionality is fixed now.
Can you please let me know what validations should be done to ensure nothing else is broken?
How can I make sure there are no problems in other parts of JIRA?
Thanks a lot for your help.
Sorry I must have missed the compatibility for 3.0.16 with JIRA 6.2 when I looked the first time! Can you tell me if you ONLY upgraded the version of ScriptRunner or did you upgrade JIRA too (say from 6.1 to 6.2?
Also, can you tell me what scripts are now broken, and include a code block of the broken scripts and also any relevant atlassian-jira.log error messages you can find?
In more recent versions of ScriptRunner you can use the Script Registry to look at all of your scripts in one place (found under built-in scripts) but I can't be sure if it was working back in version 3.0.16.
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