Our company is thinking to move our service desk licenses to cloud services and we are thinking if there is some way to link our actual Jira on-prem to escalate tickets between on premises and cloud platforms (plugins or some connector).
Thanks in advance for your help.
There's options to help you do that. A good starting point for your investigation might be this list of Marketplace Apps.
Also, consider the data migration you might be facing and check which add-ons you might already be using, which are business critical and check if they are available on Cloud as well.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs