We considering licensing JIRA Core, Software and Service desk as self hosted and need to understand the licensing model before moving forward.
We are considering two scenarios:
a) 100 Service Desk users and 600 Core users.
For this I understand that it would be enough to purchase 100 Service Desk and 500 Core licenses.
b) 100 Service Desk, 500 Software and 600 Core users.
Would it be enough to purchase 100 Service Desk and 500 Software licenses for this scenario?
I.e is the a Core license included in a Service Desk license and also in a Software license?
Each application is licenced separately and independently, but the Software and Service Desk applications sit on top of Core. You don't need to buy licences for Core for the Software users or the Service Desk users, you can think of them as being "built in". If I understand your numbers right, you don't have any "core only" users, so you'd only need to buy 100 Service Desk and 500 Software licences.
Most Software installations I've seen only have X Software licences and no core.
Also, be aware if you buy this, 100 + 500, then any add-ons you want will need to be bought for 500 users as that's the largest application you have (it doesn't add up users, just looks at the largest)
Thanks for your answers.
I was maybe a little unclear. We are 600 persons in total in my company and each of them should have a Core license. In addition we are considering licenses for Service Desk and Software.
So in scenario a) we have 600 users with Core and 100 users would in addition have Service Desk, i,e 500 users with only Core and 100 users with both Core and Service Desk
In scenario b) we have 100 users with both Core and Service Desk and 500 users with Core and Software.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
@Rachel Wright (Jira Genie), @Billy Poggi (AUG NOVA, DC), and @Dana Jansen (Confluence Queen) are just some of the folks that lead one of the world's most active Atlassian User Group (AUG)....
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs