Is Confluence user directory sync supposed to remove users?

My Confluence 3.5 is integrated with JIRA 5 as the authentication source.

When I delete a user in JIRA, it does not remove it in Confluence. There is no way it appears to delete this user in Confluence so it continues to show up in the People Directory.

This is rather cumbersome especially when user was created with the wrong username.

2 answers

I understand that there is an option in Confluene to synch with Jira users, have you tried that?

Yes, I already tried forcing a manual sync. No dice.

Hi David,

If the user has create a content in Confluence, it won't delete it as its already associated with the content.

The list of users in People Directory does not mirrored your users base as it will listed all of your users that have created a content into Confluence such as page or comment. Please vote on this feature request in regards to filtered "People Directory"

Hope it clarify your doubts on this issue.

Septa Cahyadiputra

Hi Septa, this is not the behavior I'm seeing. The user has no content created (no personal space too), but the sync does not remove the user.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,755 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot