Invoice for Jira OnDemand

Hi!

I just set up an instance of Jira On Demand for a client.

They're on a 30 day trial which they plan to continue.

However, the account is set up with a personal credit card, and the guy will then have to expense the payment. So, I'm wondering about the invoice, when/where will they receive that?

1 answer

This widget could not be displayed.

Hi Jon,

After the 30 day evaluation period ends, the credit card supplied on signup will be automatically charged the monthly renewal fee, and a copy of the invoice will be sent to the billing and technical contact(s) associated with the subscription.

If you signed up, you can check who is listed as a contact on the account via https://my.atlassian.com and if you'd like you can add the card holder as the billing contact so that they are sent the invoice automatically.

Cheers!

Melissa

Customer Advocate, Atlassian

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

40 views 2 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you