Invite people from other companies?

Hi,

I must say I'm totally lost since the recent users management changes in OnDemand.

Here is my need: I would like to invite people externals to our company to participate to our Jira, but without consuming our OnDemande licenses. Is this possible? How?

Thanks.

4 answers

1 accepted

So I think this is not possible.

If you still haven't seen that this page might be useful https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand

That means we can't open our Jira bug tracker to external people without having to pay for them? really? That's crazy!

Seems so , but don't trust me 100%, maybe you can also drop a mail to atlassian support and ask or if someone from Atlassian can confirm it will mean it's crazy :)

Ha ha ha, let's try it! Let you know.

Did you contact the support? Any feedback? I think more people are searching such possibility.

No, we just found a way for our partners to pay the Jira fees.

What do you mean by participate ? View issues and log issues, or just log issues. If you want them to log issues you may configure this by using mail https://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email

I suspect you do not want to give anonymous access to your jira right ?

Hi Boris,

Thanks for your quick answer. Typically, we work with other partner companies on some products. We want their developers being able to act on issues as our internal developers, but without consuming our licenses. They have to use (and pay) their own OnDemand accounts.

More clear?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,317 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot