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Invision Integration in Jira (Field Configuration)

Hi all,

for better cooperation between tech and design I'm trying to integrate our Invision prototype into the corresponding jira tickets.

I already installed the app (as it is explained here) but can't spot the Invision section within the tickets.

I have a customized configuration for each ticket type (story, bug etc.) and thought i would just add the Invision section within the field configuration settings - but it does not appear anywhere.

Is there another place where I can add this field to my ticket types?

Thanks for an info!

1 answer

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Answer accepted

Hi @Carina Neumann ,

Welcome to the Atlassian Community!

If you cannot see the invision field in your Jira issues, there might be chances that you are actually using a Next-Gen project.

Next-Gen projects are a new simplified kind of projects with very little customizations possible at the moment, still under development, that are indeed not displaying app/add-on related fields yet.

Can you kindly check whether or not this is the case?


For further details and differences between Classic and Next-Gen projects, please see:


Hi @Dario B ,


thanks for your quick respond. 

I checked and we are not using Next-Gen projects. But I found another way to solve it. Somehow when I uninstalled the add-on and the installed it again, it worked.




Like Luigi Galli likes this
Dario B Atlassian Team Jan 14, 2020

Hi @Carina Neumann ,

Thanks a lot for letting us know! :) 

Would you mind to either paste the solution into a new answer and accept it, or to accept my answer so that this thread will be marked as resolved?


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