Invisible 'done'/'closed' tickets on Jira Plans

Sangwon Chae
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May 20, 2024

In Jira Plans, issues with 'done' or 'closed' status are not visible

Despite adding 'done' and 'closed' statuses to the filter in Jira Plans, I am unable to see all the tickets. Only a few are visible. How can I ensure that all 'done' and 'closed' tickets are displayed?

Would you please help me out?

Thanks!

1 answer

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3 votes
Answer accepted
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 20, 2024

Hello, Good day. You can check the plan settings and check the Exclusion rules.

Screenshot 2024-05-21 at 10.38.48 AM.png

Sangwon Chae
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 20, 2024

Thanks for your help!!

 

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