Invalid filter ID in user preferences

We are getting sometimes after updating an issue, a spinning wheel on the screen which is running endless.
I took a look in the logs and found the following exception:

2016-08-29 07:55:54,647 http-nio-8080-exec-17 WARN weismantelf 475x131183x1 kkmnsl /secure/AjaxIssueAction!default.jspa [] Invalid filter ID in user preferences:

2016-08-29 07:56:32,381 http-nio-8080-exec-9 ERROR alvesg 476x131239x1 1i66ihj /login.jsp [c.a.event.internal.AsynchronousAbleEventDispatcher] There was an exception thrown trying to dispatch event [com.atlassian.jira.event.user.LoginEvent@1d3fad5f] from the invoker [SingleParameterMethodListenerInvoker{method=public void it.openmindonline.jira.avatarserver.AvatarChangeListener.onUserProfileUpdatedEvent(com.atlassian.jira.event.user.UserEvent), listener=it.openmindonline.jira.avatarserver.AvatarChangeListener@1ee0af83}]

java.lang.RuntimeException: There is no ID mapped for the user key 'alvesg'


The user alvesg exists in the user accounts. Can anybody tell me who I can solve this problem ?

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