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Internal Server Error when accessing any Report under JIRA Agile

Civic06
Civic06 January 2, 2014

I get an red popup with Internal Server Error when accessing Burndown Chart, Sprint Report, etc in JIRA Agile.

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Civic06
Civic06 January 27, 2014

It ended up that our SQL Server needed a restart. It is currently shared between JIRA and another application.

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RicardoA
RicardoA
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January 2, 2014

Hi

I believe you are facing a know issue, you can check the resolution here: https://confluence.atlassian.com/display/GHKB/Internal+Server+Error+while+accessing+Greenhopper+board+due+to+java.lang.NumberFormatException

Hope it helps,

Ricardo Carracedo.

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