Intermitent error

Every day we are facing a bug in the jira, whenever we create a new Task and create the link with an "Epic" the error appears in "Epic" and we are blocked to create new cards.

Every day we make the corrections and the error returns.

What could be causing this error?

Follow the image with the error.print.PNG

1 answer

This widget could not be displayed.
Alexey Matveev Community Champion Dec 19, 2017

Hello,

You should examine your atlassian-jira.log in the moments of the error. You will see the cause of the error

I performed a search for errors with the "integrity checker" of the jira and the error that appeared was the following;check.PNGBut even after correcting the above error it returns a time later.

Alexey Matveev Community Champion Dec 19, 2017

You should see your atlassian-jira.log for the error. Integrity checker does not check all the errors. Your error can be not related to the checks which are performed by the integrity checker.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

292 views 5 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you