IntelliJ connector 3.0.11 1306101201 can't log in to onDemand Jira using Google Account

Whenever I or any of my colleagues try and log in to our onDemand Jira instance using our company Google accounts we get a 401 error. Are there any plans to enable Google account sign in through the connector? Or any workarounds to use Google accounts with the connector? Our company recently moved all accounts to Google so it would be very useful to be able to carry on using the connector...

2 answers

1 accepted

Hi Huw,

You need to use the local JIRA password of your users to authenticate via IntelliJ connector and not the Google's Account password. If you don't know what is your local user's password is you might need to reset it.

To reset you users JIRA password go to Users (https://example.atlassian.net/secure/admin/user/UserBrowser.jspa), click on top of the username you want to reset, click on Actions on the top right and on Set Password.

Hope it helps!

Regards,

Marlon

Hey Marlon, Perfect - it works fine now thanks for the answer

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

187 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you