You need to use the local JIRA password of your users to authenticate via IntelliJ connector and not the Google's Account password. If you don't know what is your local user's password is you might need to reset it.
To reset you users JIRA password go to Users (https://example.atlassian.net/secure/admin/user/UserBrowser.jspa), click on top of the username you want to reset, click on Actions on the top right and on Set Password.
Hope it helps!
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