Integrity errors and unable to create sub-task

After importing a workflow and creating a couple of issues I somehow broke my system and I am unable to fix it.

I have two problems, possibly related?

The integrity check fails:

PROBLEM ONE:

Check workflow current step entries

UNFIXABLE ERROR: The issue with key null has a status of CCB which is not a valid status for the issues workflow. (JRA-8326)

UNFIXABLE ERROR: The issue with key null has a status of CCB which is not a valid status for the issues workflow. (JRA-8326)

PROBLEM TWO:

And when I create a sub-task in one of my project I get the following error:

Could someone please advise how this can be resolved?

  • Database-type: mssql
  • Operating-System: Windows Server 2008 R2 6.1
  • System-Encoding: Cp1252
  • JIRA (v6.1.5#6160-sha1:a61a0fc)


2 answers

1 accepted

I was able to fix the integrity errors by using the project import feature on the XML backup. It detected two issues without a key (strange!). I removed both, performed a system import and now the integrity check passes.

Problem two still occurs, guess I need to have another look at the associated workflow for the sub-task.

Hi Lucas,

You'll probably need to start fixing stuff in your DB, find out which issue keys are duplicate. Which keys are null and all that stuff.This realy isn't easy.

If you created a backup of your JIRA instance (through export) I would recommend you to simply import it and in the process wipe your entire system.

Was it a workflow you created yourself that causes these issues?

Did you try it in a test environment first?

If you can't figure it out you might want to get hands on help from an Atlassian Expert in your neighbourhood.

Best regards,

Peter

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