Integrity errors and unable to create sub-task

After importing a workflow and creating a couple of issues I somehow broke my system and I am unable to fix it.

I have two problems, possibly related?

The integrity check fails:

PROBLEM ONE:

Check workflow current step entries

UNFIXABLE ERROR: The issue with key null has a status of CCB which is not a valid status for the issues workflow. (JRA-8326)

UNFIXABLE ERROR: The issue with key null has a status of CCB which is not a valid status for the issues workflow. (JRA-8326)

PROBLEM TWO:

And when I create a sub-task in one of my project I get the following error:

Could someone please advise how this can be resolved?

  • Database-type: mssql
  • Operating-System: Windows Server 2008 R2 6.1
  • System-Encoding: Cp1252
  • JIRA (v6.1.5#6160-sha1:a61a0fc)


2 answers

1 accepted

This widget could not be displayed.

I was able to fix the integrity errors by using the project import feature on the XML backup. It detected two issues without a key (strange!). I removed both, performed a system import and now the integrity check passes.

Problem two still occurs, guess I need to have another look at the associated workflow for the sub-task.

This widget could not be displayed.

Hi Lucas,

You'll probably need to start fixing stuff in your DB, find out which issue keys are duplicate. Which keys are null and all that stuff.This realy isn't easy.

If you created a backup of your JIRA instance (through export) I would recommend you to simply import it and in the process wipe your entire system.

Was it a workflow you created yourself that causes these issues?

Did you try it in a test environment first?

If you can't figure it out you might want to get hands on help from an Atlassian Expert in your neighbourhood.

Best regards,

Peter

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

181 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you