Integration Jira with email

Jira for 10 license.

Is it possible to configure Jira so that the 10 users use Jira, but others users send Issue into Jira by email and receive answers from Jira only by email?

1 answer

0 votes
Thomas Schlegel Community Champion Jul 01, 2012

Hi Vazlav,

more than ten users can open issues by mail, but then you have to declare a "default reporter". The original reporter is not created as reporter and does not get any response mail.

The original mail sender is appended in the issues description field, so you always know, where the mail came from

Cheers

Thomas

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,768 views 18 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you